Practical Infrastructure Management Solutions for Utilities

I just came across an article in Electric Light and Power that describes several practical applications that utilities have deployed with little fanfare for designing new infrastructure, managing network assets, or planning improvements for grid modernization.  Some of the challenges that these solutions help address are minimizing backlogs, providing a unified view of infrastructure data, empowering the field force, improving design productivity, incorporating intelligent design data into workflows for business processes such as outage management and maintenance, and developing and maintaining digital network models, all of which are going to be essential for the coming smart grid.